Education CRM

The admission CRM your counsellors will actually use.

Admission season brings thousands of enquiries in a few weeks. DialSathi spreads them fairly across counsellors, puts the next call on every counsellor's screen and keeps parents and students warm on WhatsApp until the fee is paid.

The problem

What slows education sales teams down.

01

Enquiry spikes during admissions

Ad campaigns and fairs bring in more leads than the team can call, and the best ones get lost in the pile.

02

Counsellors pick favourites

Without fair distribution, some counsellors hoard leads while others wait.

03

Follow-ups depend on memory

Parents ask to be called after results or after a campus visit, and that call never happens.

04

No view of conversion by course

Management can't see which course, campaign or counsellor converts.

How it works

One lead, from enquiry to closed deal.

  1. 1

    Capture enquiries

    Website forms, Meta and Google Ads lead forms and webhooks from your landing pages create leads instantly. Fair and walk-in lists import from Excel.

  2. 2

    Assign to counsellors

    Distribute each batch by round robin, equal split or least loaded, with a cap so no counsellor is overloaded.

  3. 3

    Counselling calls

    Counsellors call in one tap from the web or Android app. Every call is recorded and the outcome and next follow-up are saved together.

  4. 4

    Nurture on WhatsApp

    Send course details, fee structures and deadline reminders as approved WhatsApp templates, one by one or in bulk.

  5. 5

    Admission & fees

    Mark the admission won and raise a GST invoice from the Sales & Billing module where fees are taxable.

Features

What your education team gets.

Course and intake fields

Add custom fields for course, intake, city, qualification and budget.

Counsellor performance

Calls, connect rate, follow-ups and admissions per counsellor, every day.

Follow-up reminders

Callbacks due today appear first in every counsellor's list.

Bulk campaigns with DND checks

Reminder messages skip DND-registered numbers before sending.

Recruitment module

Hiring counsellors for the season? Run openings, interviews and offers in the same suite.

Attendance from dialer sessions

With HRMS, the day's calling sessions become each counsellor's attendance.

See every feature

FAQ

Education CRM questions.

Is DialSathi suitable for coaching institutes?

Yes. Coaching institutes use it to call enquiries, schedule demo classes and follow up on fees. Custom fields hold course, batch timing and centre.

Can counsellors work from their phones?

Yes. The Android app shows the day's calls, places them, logs the outcome and sends WhatsApp templates. It is included on every plan.

Can we import old enquiry lists?

Yes. Upload CSV or Excel files; each import becomes a named batch, columns map to fields and duplicates are caught.

How do I see which campaign brings admissions?

Lead source reports show leads, connects and conversions by source, so you can compare Meta, Google Ads, your website and fairs.

Get started

Make your first call from DialSathi today.

We'll set up your workspace, import a sample of your leads and walk your team through it in 30 minutes.