WhatsApp integration

AiSensy templates, sent from the lead you just called.

AiSensy is a popular WhatsApp Business API provider for Indian SMBs. Connect it to DialSathi and your telecallers send AiSensy templates the moment a call ends, while managers run campaigns against the exact lead lists the CRM already knows.

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What comes across

What AiSensy sends to DialSathi.

  • Approved AiSensy templates and campaign names
  • One-tap sends from the lead or the app
  • Bulk campaigns to filtered lead lists
  • Delivery status back on each message
How it works

Four steps, no manual work.

  1. 1

    Connect

    Add your AiSensy API key in DialSathi.

  2. 2

    Add templates

    Add the approved templates or campaigns you use.

  3. 3

    Send

    From the lead after a call, or as a bulk campaign.

  4. 4

    Track

    See what was delivered on each lead.

Setup guide

Connect AiSensy in a few minutes.

Available on: Click to WhatsApp in both plans · bulk & API as add-ons.

  1. In AiSensy, copy your API key.
  2. In DialSathi, open WhatsApp settings, choose AiSensy and paste the key (stored encrypted).
  3. Add the approved templates or API campaigns you want agents to use.
  4. Send a test to your own number.

Stuck? Our team sets up integrations for you during onboarding. Talk to us.

FAQ

AiSensy questions.

Do I need approved templates?

Yes. WhatsApp requires an approved template to start a conversation with a customer. Templates are approved in your provider or Meta account, then added in DialSathi so agents can send them in one tap.

Who bills the WhatsApp message charges?

Your WhatsApp provider bills you directly for conversations and messages, on your own account. DialSathi does not add a margin on message charges.

Do I lose my AiSensy dashboard?

No. Keep using AiSensy for anything else; DialSathi sends through your account and records what was sent on each lead.

Which plans include WhatsApp?

Click to WhatsApp is included in both plans. Bulk WhatsApp and the Business WhatsApp API are add-ons available with either plan.

Related

Often connected together.

Live

Interakt

Already on Interakt? Send its approved templates from DialSathi and track delivery on each lead.

How it works
Live

Gupshup

Send WhatsApp templates through your Gupshup account from DialSathi leads and campaigns.

How it works
Live

WhatsApp Cloud API (Meta)

Connect your number directly to Meta's WhatsApp Cloud API: templates, bulk sends and incoming chats.

How it works

All integrations · Education CRM

Get started

See AiSensy working in DialSathi.

Book a 30-minute demo and we'll connect it with you, using a sample of your own leads.

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