A CRM that starts with the phone call.
Built around what a telecaller does all day: get a fresh lead, call it, note what happened, follow up on time.
Leads arrive grouped, so sharing them takes one click.
A CSV or Excel import becomes one named batch. Leads from Meta, IndiaMART or a webhook open one batch per source per day, so leads that came in at 3am are grouped before your team logs in. Duplicates are caught and every column maps to a field, including your custom ones.
- Round robin one at a time, in the order you pick agents
- Equal split one continuous block each
- Least loaded agents with fewer open leads get more
Click to call, and the CRM does the paperwork.
Calls go out through Exotel, MCUBE or Knowlarity, or straight from the agent's phone with the app. Each call is timed, recorded and tied to the lead. Agents pick a disposition when they hang up and the follow-up is scheduled in the same step.
- Recordings play and download from the lead
- Your own dispositions and outcomes
- Manual logging for off-system calls
- Call queues and a live view of the floor
Follow up in the app your customer actually opens.
Send one WhatsApp from the lead, or run a bulk campaign to a filtered list through Interakt, AiSensy, Wati or Gupshup. SMS goes through MSG91 or TextLocal. Delivery status comes back to the lead, and DND numbers are skipped before anything is sent.
Know what happened on a call without listening to it.
With the AI Suite, recorded calls are transcribed and read for you. Each call gets a short summary, the customer's mood and a clear next step, so a manager can review twenty calls in the time it takes to play one.
Looking for a 3 BHK in Kharadi under ₹1.1 Cr. Prefers ready-to-move. Asked about home-loan tie-ups and parking.
Next stepShare two ready-to-move options on WhatsApp and book a Sunday site visit.
Sample dataSee which agent, source and stage is costing you.
Agent performance, lead source breakdown, call analytics, the conversion funnel and a daily activity ticker. Login session reports show when each agent actually started dialling.